Shipping & Return Policy

Enjoy Free shipping to Hong Kong & Macau for orders over HK$500!  (Industrial & Commercial area only)

 

SHIPPING DETAILS

All orders are shipped via SF Express. Shipping details and tracking information will be delivered by email once your order is dispatched. Free shipping to Hong Kong & Macau for orders over HK$500 purchased for Industrial & Commercial area only. HKD30 surcharge is applied per shipment when the delivery destination location is in Hong Kong non-industrial / commercial locations or remote areas.

 

Non-Industrial/Commercial Locations Enquiry:

http://www.sf-express.com/HK/ZF/Customer_Zone/search/non_industry_and_commerce/

 

Customer can choose to pick up the parcel at S.F. Stores / S.F. Express Service Centers / EF Lockers which located all over HK.

S.F. Store Locations:

http://www.sf-express.com/hk/en/others/S.F.Network/SF_store_address/

 

ORDER PROCESSING 

Orders will be processed and dispatched within 3-5 business days. (Monday through Friday, except public holiday). 

 

ABOUT RETURNS AND EXCHANGES 

We will gladly accept your return/exchange of UNWORN merchandise (*free gifts must be returned with the merchandise) within 2 weeks from the date of purchase and customers should bear the delivery cost. Please contact us for more information.