Shipping & Return Policy

Merrell Hong Kong Online Shop Welcome Promotion: 
Enjoy Free shipping to Hong Kong & Macau for orders over HK$500!  

 

SHIPPING DETAILS 

All orders are shipped via SF Express. Shipping details and tracking information will be delivered by email once your order is dispatched.

 

ORDER PROCESSING 

Orders will be processed and dispatched within 3-5 business days. (Monday through Friday, except public holiday). 

 

ABOUT RETURNS AND EXCHANGES 

We will gladly accept your return/exchange of UNWORN merchandise (*free gifts must be returned with the merchandise) within 2 weeks from the date of purchase and customers should bear the delivery cost. Please contact us for more information.